Shipping & Customer Service
FREE SHIPPING on all US Orders! We ship US First Class Mail within 5 days unless it is a custom order and you will be notified of time for processing. Priority or Express Mail is offered and priced according to location we are shipping to.
Every order arrives in a beautiful gift box.
We want you to be completely happy with your purchase. If for any reason you are not satisfied, we will gladly accept most items for exchange, refund or merchandise credit within 30 days, accompanied by a sales receipt to RudyBlu. Custom and engraved items are non-refundable. After 30 days, all sales are final. All returns must be in the original condition.
All refunds will be issued in the original form of payment within 14 days from the date the return is received. Merchandise credits will be issued through our system within 3 days from the date the return is received. Please contact our staff at 1-360-797-5343 or email@example.com.
Shipping a Return or Exchange
Please contact us at 1-360-797-5343 or email at firstname.lastname@example.org to make arrangements for returning your item. A RudyBlu Specialist will provide you with a pre-paid shipping label and shipping instructions along with a Return Authorization Number.